Navigating the Supply and Demand Challenges in Home Care

July 3, 2025

Over the years, there has been a growing issue with the supply of nurses and home care aides. This is particularly true for home care agencies. With the increased competition from hospitals, skilled nursing homes, Medicare home health and hospices for these workers, it has become increasingly difficult to recruit and hire.


There are multiple reasons for this decline in workers which dates back to the 1980’s when President Regan hired the Pew Commission to determine the number of nurses in the country. The findings indicated that there were plenty of nurses, but they were maldistributed. In other words, there was no recognition that nurses, like doctors had specialties. As a result, the federal government withdrew funding support for nursing schools across the country. This decreased funding from over $100.3 million in 1980 to $46.4 million in 1982. In the next year, enrollment opportunities at universities diminished considerably and in California, 34 schools of nursing closed. Other contributing factors were the shift toward the academic settings for nursing education, the recessionary pressures of the 70s and 80s,  general decline in enrollment in the schools, and perhaps the decrease in career days in high schools where nursing and other professions were promoted.


Due to the decrease in nursing schools and enrollment, the US depends heavily on nurses from the Philippines, India, Mexico, Jamaica, Nigeria and Haiti to bridge the healthcare needs in the country. With the current immigration situation, there is a realistic potential for  further recruitment issues in the home care industry.


Potential Solutions for Nursing:


  1. Improve working conditions: Address the demanding nature of the job while providing better training and support to improve job satisfaction. Provide support to the field workers via text and zoom or with in-person meetings to promote help for and in recognition of the employees.
  2. Visa backlogs: Recent visa freezes have created a backlog and prevented thousands of qualified international nurses and aides from entering the US workforce impacting patient care at all levels. Advocate for the release of the blocked visas through the national associations and your elected officials. Provide data to support the needs of the industry.
  3. Promoting the profession of nursing involves several key strategies: Emphasizing the vital role nurses play in healthcare, highlighting the growing demand and job security, promoting professional development/ training opportunities, and advocating for improved working conditions all play a vital role. We suggest that agencies work with local high schools to promote a career day for the seniors. Nursing as well as home care aides need to be promoted as viable career options.


 Regarding Home Care Aides:


The shortage for home care aides is a bigger issue than nursing shortages. The Bureau of Labor Statistics projects nearly 718,900 job openings for home health and personal care aides annually through 2031, according to the Bureau of Labor Statistics. In the United States, immigrants make up approximately one-third (32%) of the home care workforce, according to a KFF issue brief. This percentage is higher than their statistics of the overall direct care workforce at 28% (which also includes nursing facilities and residential care settings).

In 2023, KFF reports over 500,000 naturalized citizens and over 300,000 non-citizen immigrants were working as direct care workers providing long-term care in the U.S. according to KFF. Immigrants are particularly crucial in the home care sector, where they represent a larger share of the workforce compared to other long-term care settings.


Potential Solutions for Home Care Aides:


  1. Highlight the rewards: Emphasize the positive impact home care aides have on their clients' lives by helping them to maintain independence and quality of life in their own homes. Share stories of how aides provide companionship, support daily tasks, and offer peace of mind to both clients and their families.
  2. Focus on career growth: Home care aide positions offer a strong career outlook with high demand projected for the future. Showcase the potential for advancement within the field such as becoming a certified nursing assistant (CNA) or specializing in specific care areas.
  3. Advocate for Better Pay and Benefits: Publicize the importance of fair wages and comprehensive benefits for home care aides to attract and retain qualified professionals. Advocate for policies that support higher pay, health insurance, paid time off, and other benefits that recognize the value of their work.
  4. Investing in training and professional development: Support initiatives that provide high quality training and ongoing professional development opportunities for home care aides. This includes specialized training such as dementia care, end-of-life care,  managing chronic conditions, and leadership training for those seeking advancement.
  5. Raising Public Awareness: Launch public awareness campaigns to educate the public about the vital role of home care aides and the challenges they face. This can involve sharing personal stories, highlighting the benefits of home care, and promoting a positive image of the profession.
  6. Addressing Burnout: Acknowledge the potential for burnout among home care aides and implement strategies to support their well-being such as providing access to mental health resources and promoting work-life balance.
  7. Promoting Diversity and Inclusion: Ensure that the home care profession is welcoming and inclusive of individuals from diverse backgrounds and experiences.
  8. Strengthening Collaboration: Foster collaboration between home care agencies, healthcare providers, policymakers, and community organizations to create a supportive ecosystem for home care.



Kenyon Home Care Consulting works diligently with agencies to solve the supply and demand issues by providing chronic disease, culinary arts. housekeeping, home PT,  and end of life care education for nurses, PTs and Aides in the industry. Kenyon also works with organizational management to mentor and support the development of a corporate culture that helps address these issues in creative ways that meet the needs of the individual agencies. If you are experiencing turnover greater than 30%, Contact us at Kenyonhcc.com or call 206 721 5091.


Results Based Consulting

Did you find value in this blog post? Imagine what we can do for your home care or hospice agency. Fill out the form below to see how we're leading the industry with innovation, affordability, and experience.

Contact Us

compliance
August 28, 2025
Managing compliance in the home care, home health, and hospice world is a challenge. Let's look at what it takes. It is necessary to be methodical and intentional.
Health are crisis
August 20, 2025
Significant reductions is federal Medicaid funding has a huge impact to our nation's healthcare system to the tune of $911 billion over 10 years.
patient centered care
August 11, 2025
Somewhere in the mix of trying to improve patient care, the patients can get lost. The drive to to move to true patient centered care.
Solutions or quality care
August 2, 2025
Quality of care issues present a range of challenges related to providing effective and safe care in a patient's home.
Infection ontrol
July 26, 2025
Infection Control breaches remain a problem in the home care industry. These are preventable errors for your surveys and in everyday practice.
retention
July 17, 2025
Recruiting home care staff is challenging and costly, losing and replacing staff is worse. You also must consider lost opportunity costs.
Home care nurse
July 12, 2025
One of the biggest challenges for home care and home health is the recruitment of staff to provide care. The high cost remains an issue for recruitment strategies.
January 10, 2025
HOPE Question and Answer Repository
June 9, 2023
Today, this article will look at little different than out typical articles. We all know the costs of losing employees and trying to hire and train new ones. It is exhausting and expensive. So, we think about our wages and benefit packages all the time. What can we do differently that makes people stay? We can’t change the job and we don’t want to keep people that don’t like the work itself. So, how do we acknowledge employees in a way that is valuable to them and that our businesses can afford to do? 5 Things To Consider About Employee Recognition At Your Christmas Party: 1. Years of Service: These can be based on milestone work anniversaries (5, 10, 15 yrs, etc.). If a person has been at your agency 11 years, you pull them up and acknowledge them in the group of employees who have been there at least 10 years up until the time they hit the 15 years landmark. This way longevity is recognized yearly. 2. Special Employee awards: Now, this may be difficult if your staff is very small, but acknowledge the employee who has gone the extra mile in the job they do. Tell the story. The employee needs to know when the employer is proud of the work that has been done. Consider a plaque or certificate. Don’t minimize the value of the employee having them to display. 3. Acknowledge all employees in the mix: Because we are a clinical industry, the administrative staff is often overlooked on day-to-day operations. Ultimately, don’t miss the chance to acknowledge the employee who was able to catch billing errors or collect on a large account. Staff doesn’t like to hear about money, but those types of collections keep Christmas bonuses in place! So, make sure the other staff knows the accomplishments of the finance department or the office manager that every caller loves to speak to. Don't ever forget the IT staff that is on call more than any clinical person in your agency! 4. Letters from the administration: Add a personal note to your staff either collectively or individually depending on the size of your agency. If you are larger, there are employees you don’t often see or get to talk to on a regular basis, so take the time so send a note with that Christmas bonus. 5. Consider the Christmas bonus: Listen, some of you can afford to do substantial monetary bonuses and that is fantastic. However, if you are not in that position, consider something in its place. Maybe small gas cards go with the letter from administration. With the cost of groceries, consider something that helps with the costs of daily living for employees. Big box gift cards in your area will always be used. You may do a lot of these things on a yearly basis to employees. All this being said, it doesn’t mean there aren’t reasons for acknowledgement throughout the year. However, your annual Christmas party is a good way to do it collectively. Between your annual party, write the individual cards to employees when you hear a patient interaction worthy of praise. Or, maybe you buy a gas card for the employee who has picked up extra shifts and always shows up on time. Ultimately, employees will feel valued. You will not regret the time, effort, and energy put into these efforts. Merry Christmas! If you want help with recruitment and retention strategies for your agency, please call Kenyon Homecare Consulting at 206-721-5091 or contact us online today.
June 9, 2023
When you think in practical terms, what does your ICD 10 coding mean to the clinicians in your agency? It probably isn't as important as you would like. Realistically, your nursing staff cares about hands on patient care. If you want the code itself to be more meaningful, then you need to attach the concepts of patient care to the ICD coding. You may think the code itself goes hand-in-hand with the care, but this is not always true. As a clinician, there are concepts within the nursing care plan that are automatic and some that are instinctual based upon the body system causing the need for care. It's a given that medication, diet, and disease process teaching are going to be in the care plan (or should be). When you get to disease process, our experience shows the clinician doesn't always run deep into the specifics of the disease when it could lead to valuable interventions being included in care. For example, when clinicians do a care plan related to cardiac disease, are the interventions very broad to include all things related to any type of cardiac disease? If you have a patient with right sided heart failure versus left sided heart failure, how many nurses would assess the patient differently? Would your nurses change the frame of mind to look for distended neck veins or anorexia and nausea if the patient had right sided failure? Would they be in the head space of considering whether the patient's appetite changes are more about just having been in the hospital than about potential venous stasis in the abdomen? The point is that although there are certain interventions that would be the same regardless the type of heart failure, picking up on different symptoms and critically thinking through the cause is often missing in the hustle and bustle of the day-to-day. This is not a judgment on the capabilities of the nurses but more about how our nurses are trained to consider care planning and assessment. We have people for ICD 10 coding now. Most nurses are not in the ICD coding manual looking up their own codes anymore because of the specificity that wasn't the same 25 years ago. So, the nurses go out with an H&P from the hospital or doctors office and develop a care plan. It isn't necessarily with the coding in mind. So, we need to get back to basics when it comes to coding and clinical care. We need to train out staff to look harder at the coding. Our coding departments need to have open communication with clinicians and understand the concepts of care planning to understand if things are missing in the care plans. What about your clinical manager's role? Are these things considered when reviewing care plans? What about your record review process? Are your ICD 10 coders nurses that understand care planning and is it part of the coding process to review the care plan? These are things to consider when you look at your clinical practice as well as your coding solution. At Kenyon Homecare Consulting , we have a comprehensive ICD 10 coding department that can provide education to clinicians, accurate ICD 10 coding, care plan and Oasis review. Call us at 206-721-5091 or contact us online to see if we can help you merge the code with the clinical practice in a way to improve your outcomes and your bottom line. We will offer 5 free recodes to any agency that would like us to check the efficacy of their current coding system or talk about becoming your coding solution.