Hiring the Best: Elixir of Success for Home Health or Home Care
Hiring can be stressful, especially for a home health or home care agency. If only there was some magic potion or wand we could wave over a potential employee and turn them into a Prince or Princess Charming who would always be reliable, loyal to the agency, and adored by clients and their families.
Since there does not seem to be a magical solution to make this happen, many administrators I’ve talked to have begun using a profile tool to help eliminate glaring hiring mistakes. The profile is a compilation of all the attributes demonstrated by star employees who have successfully held a position in the past. For instance, one client developed a profile of the ‘best home care aide’ that included being a team player, reliable, dependable, responsive to requests, compassionate, able to listen, a critical thinker, a self starter, sought continuing education, and had a strong commitment to customer service.
When interviewing a potential employee, holding him or her up to this profile helps eliminate hires that clearly do not fit your needs. While this does not guarantee you will always find the best employee, I am told by clients who use this tool that it really helps eliminate hires that do not match their organization. Creating a clear, codified list of desirable traits rather than just going on your gut instinct will truly give you a leg up when you are interviewing a potential employee. Until someone invents a magic elixir to do the job, a profile tool will have to do – unless, like me, you want to vote for the head stamp. Now, that would make hiring easier!
Category: Ginny's Blog, Specialized Support