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Get in Lock-Down Mode to Keep Your Website Secure

The Internet is an amazing tool for marketing, communicating and doing business, but the downside of the World Wide Web is that, unfortunately, nothing online can be absolutely guaranteed as 100 percent safe and secure. Viruses and malware can infiltrate computers, social media accounts, and websites. You can get infected without even knowing it, simply by visiting an already infected website, if your computer is not up to date on its software and security patches.

Even the most sophisticated and seemingly secure sites are vulnerable to tech-savvy hackers. Luckily, however, website software is updated frequently with new features, enhancements, and fixes designed to patch holes or vulnerabilities in the software’s infrastructure to ultimately keep your site running smoothly and securely. So, if you have a website, it is essential to stay informed and up to date on the latest software for your site, or to partner with a legitimate firm that does just that. A monthly check of updates is essential, and immediate updates when a security patch is issued are imperative.

Fighting a Cybercriminal Gang and Winning!

WordPress is one of the most popular platforms to build websites, and last month, 30,000 WordPress blogs were hacked and infected by a “cybercriminal gang whose primary goal is to distribute rogue antivirus software,” according to this article from Networkworld.com. While these kinds of hacks are nothing new, what is most relevant is the following: “Many of the blogs compromised in these recent attacks were running outdated WordPress versions, had vulnerable plug-ins installed or had weak administrative passwords susceptible to brute force attacks,” said David Dede, a security researcher with website integrity monitoring firm Sucuri Security.

When a business builds a website, it is oftentimes considered “done” and no updates or maintenance is secured. Unlike a brochure or a printed piece of marketing material, a website is a living and changing marketing/business tool. Many websites are compromised because site owners/administrators fail to keep their website software up to date; thus, vulnerabilities in the old software can be discovered and exploited. When a website is hacked, and there is a malicious result in visiting that site, Google may completely block the compromised website from being shown, adding it to a blacklist of infected pages. This blacklist is used by web browser companies to block known infected sites, so when users try to visit an infected site, a warning message is shown, informing them of the danger. This is helpful in that it helps prevent the virus from spreading, but it’s definitely not a good thing for your company’s website to be on that list. And it’s hard to remove that label even if the site has been cleaned.

Playing It Safe

The time and money involved in investigating and fixing these hacking messes far exceeds the time it takes to provide a simple maintenance strategy on an ongoing basis. In order to decrease your vulnerability online, follow these steps:

  • Keep the website software and back-end up to date: As mentioned earlier, website software is updated on a regular basis in order to keep sites safe. Either make a routine of updating your software on a regular basis or hire someone to do that. You can use this site: http://sitecheck.sucuri.net/scanner/ to search for known viruses on your website.
  • Strengthen all your passwords:A strong password limits the ability of hackers to gain access to your site. The U.S. Computer Emergency Readiness Team recommends the following when creating passwords:~ Don’t use passwords that are based on personal information that can be easily accessed or guessed.~ Don’t use words that can be found in any dictionary of any language.

    ~ Develop a mnemonic for remembering complex passwords.~ Use both lowercase and capital letters.

    ~ Use a combination of letters, numbers, and special characters.~ Use different passwords on different systems. Additionally, it’s a good idea to make your passwords at least 8 characters long. Check that any password access to a site is terminated when employees or web masters leave.

  • Keep an eye on your site: If a website does get infected, the site owner should be the first to know about it. Monitor your site regularly for signs of a virus and always have a routine back-up of the site. How do you know if your site has a virus? Things will look and act differently. If it feels strange to you, or unusual, then check it out.

If a site gets hacked, it’s important for your business and marketing efforts to get it back online as quickly as possible to avoid being quarantined by Google. A good web developer will offer a maintenance plan and a service because, once a site is hacked, your site’s log files need to be examined to determine the source of the hack or virus. Once the source has been found and the virus has been cleaned, the web developer will download any necessary patches to prevent any further infections from happening, and clean up any messes that the hackers left behind.

While there are laws against hacking, including 18 U.S.C. 1029, which deals with making and using devices and programs to gain unauthorized access to secure computer systems, the hackers are managing to keep ahead of the law in this still “wild frontier” of the Internet. In the case of website security, it seems that for now the best defense is a good, solid offense.

Merrily Orsini, MSSW

Merrily Orsini, MSSW, has a unique background that combines skills in technology and people. As President/CEO of corecubed, an internet marketing company, she works with talented staff to service clients in 35 states and Canada. Her roots and her passion, however, are in home care. She is a pioneer in the geriatric care managed in-home care model that she created, grew and sold in 1996, garnering her, for that venture, the prestigious Ernst & Young Entrepreneur of the Year Award for service businesses in Kentucky and Indiana.

Visit her blog www.MerrilyOrsini.com to follow her weekly insights and read where she is speaking, and the articles she writes for national publications. Tweet her @MerrilyO and find her on FaceBook.com/merrily.orsini. See examples of her creative work at www.corecubed.com.

A Year of Changes in Health Care. Let’s Hear It for Chocolate!

Major breakthroughs and changes in medicine and health care occurred in 2010; some will have profound effects on the home health, hospice and home care industry. Since we care for clients/patients who are affected by these changes, it is important to be aware of the latest trends and issues facing our patients and individual practices. Here is a brief overview:

To begin with, the national healthcare system overhaul is the most extensive since 1965.
• The program expands the number of people able to buy health insurance through subsidization. It also penalizes those who refuse to carry health care insurance and limits the cases for which insurance companies can deny coverage.
• All providers of health care will eventually be compensated on the quality of health care provided. It also bars copayments by insurance companies for preventative health services.
• Children can be carried by their parents until age 25.
• Increases in insurance premiums must be substantiated with data. Additionally, 85% of all premiums paid MUST be used for care and cannot be used for executive compensation or bonuses. Continue reading “A Year of Changes in Health Care. Let’s Hear It for Chocolate!” »

Ginny Kenyon to Speak on Orientation Programs at Private Duty Leadership Summit

Seattle, WA – Ginny Kenyon, Founder and CEO of Kenyon HomeCare Consulting will be a featured presenter on Monday, January 24, 2011, at the Private Duty Homecare Association’s 6th Annual Leadership Summit & Exposition in Long Beach, California. The theme for Kenyon’s presentation, Developing an Orientation Program that Sets You Apart, covers the major aspects of a comprehensive orientation program and will demonstrate how one company made it work for them. Attendees will learn how to hire the best and how to orient and train them for excellence. Kenyon will be joined by Mary Lynn Pannen, RN, BSN, CCM President/CEO, Sound Options, Inc.

Kenyon will be available to discuss a wide range of issues that are strategic to the growth and fiscal stability of the home health and homecare industries throughout the conference, from January 23-25, 2011.

New Mobile Phone Application for Home Health & Hospice Visits

How quickly our world of home care and hospice is changing.  There is now a free download coming from Medscape Mobile for individuals with Blackberries, iphones and Androids that includes drug reference and interaction checker, disease condition references, and daily medical news and CME/CE.  What a great resource available for Home Health and Hospice nurses and therapists in the field!  Imagine being able to do a drug interaction assessment in the home at the time of the home care visit, or to look up the latest treatment for a disease or condition. With these kinds of resources available to home care staff, the quality and timeliness of documentation and care should improve. Score another one for Home Health and Hospice agencies!  

Ginny Kenyon Set To Explore Elite Caregiving Practices At NAHC in October

Seattle, WA - Ginny Kenyon, Founder and CEO of Kenyon HomeCare Consulting will be a featured presenter on Tuesday, October 5, 2010 at the National Association for Home Care and Hospice (NAHC) 29th Annual Meeting and Exposition in Dallas, Texas.  The theme for Kenyon’s presentation, Creating an Elite Team of Private Pay Caregivers, speaks directly to the emerging need for higher quality caregivers in the Private Pay and Private Duty industries. Attendees will learn how to identify components of an elite caregiver profile, explore the ins and outs of a comprehensive orientation program, and discover the support systems needed to maintain and enhance an elite team of caregivers so their agency can effectively respond to the growing demands of the “Boomer” generation. Kenyon will be joined by Antoinnette Williams, MHA, Director of Care Management, Sound Options, Inc.

In addition, Kenyon will be at the Kenyon HomeCare Consulting booth # 323 throughout the conference from October 2 through October 6, 2010, and will be available to discuss a wide range of issues that are strategic to the growth and fiscal stability of the home health and homecare industries.

Uncovering the Right Options

Seattle, WA–Kenyon HomeCare Consulting (KHCC) has just implemented a program turnaround for Sound Options, Inc., one of the Northwest’s leading home health care agencies.  A company known for its high quality of service, the turnaround helped refocus and direct company goals and its mission of superior service.  Starting with a complete organization analysis, KHCC developed an intensive plan for improvement throughout the company and oversaw all details of the new strategy.  Creating new organizational charts and redesigning internal systems and structures, KHCC was able to help Sound Options improve its functions and workflows while supporting staff and management. Read More

Starting Up From the Ground Up

Seattle, WA–Kenyon HomeCare Consulting (KHCC) continues a six-year relationship with Marquis Home Health of Portland, Oregon.  Originally planned as a startup consultancy which extended to a long term retainer relationship, Ginny Kenyon founder and principle of KHCC has helped Marquis Home Health owner, Mark Schulz, launch and develop a thriving Medicare Certified Home Health and Private Pay service as well as establish a solid footing in the health care marketplace.  “When I started working with Mark, he was brand new to the industry,” explains Kenyon, “From the moment I met him, I knew he had a true commitment to helping people.”  Building on Schulz’s passion and determination to build a first class agency, Kenyon flew to Portland once a month for over a year.  Working directly with Schulz to proactively solve problems and to coach and counsel him on how to successfully run his agency, Kenyon instigated a full court Home Health and Private Duty 101 consultancy.  Covering everything from market analysis, services to be offered, and the rules surrounding these offerings, Kenyon helped build a strong foundation for the company from the ground up. Read More